Quick Info | The Floating Surf Resort, Banyak Islands, North Sumatra
Welcome to the Floating Surf Resort Quick Info Guide
We've put together this page to help you quickly find answers to the questions we receive most often.
This first section provides a quick overview of our resort, travel, waves accommodations, and lots of other useful and requested information. More detailed information can be found below each section.
If you still have questions after thoroughly looking over this section please contact us.
CLICK ON A SECTION
THE RESORT
Where is The Floating Surf Resort located?
The Floating Surf Resort is located in the Bay of Plenty in the Banyak Islands, off the west coast of Sumatra, Indonesia.
Is the resort floating?
Yes. The resort is permanently anchored in a calm, protected section of the Bay of Plenty.
How many surfers can stay at the resort?
The resort accommodates up to eight surfers at a time.
What room options are available?
We offer both air-conditioned and fan-cooled room options.
Does the resort have Wi-Fi?
Yes. The resort is equipped with Starlink Wi-Fi.
How close are the waves?
Many of the waves can be accessed within minutes of leaving the resort.
What is included in my stay?
Accommodation, meals, Wi-Fi, boat access within the Bay of Plenty, and experienced staff are included. See the "What's Included" section below for complete details.
Is there a minimum stay?
Yes. We require a seven-night minimum stay.
Can non-surfers stay at the resort?
Yes.
While The Floating Surf Resort is designed primarily for surfers, non-surfing guests are welcome.
The resort is located in a calm and scenic section of the Bay of Plenty, making it an excellent place to relax and disconnect from the distractions of everyday life.
Guests can enjoy fishing, snorkeling, swimming, reading, relaxing in the lounge area, exploring nearby islands by canoe, or joining boat excursions throughout the region.
Many guests find that simply enjoying the ocean views, tropical surroundings, and slower pace of island life is reason enough to visit.
What is the atmosphere like?
The Floating Surf Resort is a small surf-focused operation designed for guests who want easy access to the waves, comfortable accommodations, good food, and a relaxed environment.
Want to learn more about the resort, accommodations, photos, amenities, and facilities?
Click HERE for detailed resort information
THE WAVES
What type of waves are found in the Banyak Islands?
The Banyak Islands are known primarily for quality reef breaks, ranging from playful walls and performance waves to heavy barrels and advanced slab waves.
What skill level is required?
The region offers waves suitable for surfers ranging from novice and intermediate surfers through to advanced and expert surfers.
While complete beginners may find some conditions challenging, many waves offer forgiving sections when the surf is smaller.
What waves are located in the Bay of Plenty?
The primary waves accessible from the resort include:
• Gunter's
• Dindo's
• Lolok Point
• Camelbacks
These waves offer a variety of surfing styles, including playful walls, performance sections, long rides, and hollow barrels.
What waves can be accessed by boat trip?
Additional waves accessible by boat include:
• Treasure Island
• Cobras
• Lizard's Nest
• Shorty's
These waves can provide some of the highest-quality surf in the region when conditions align.
Are the waves crowded?
Crowds vary depending on swell, season, and visiting surf charters. Some days you may surf with a dozen other surfers, while on other days you may find yourself surfing with only a few friends—or completely alone.
What makes the Bay of Plenty unique?
One of the biggest advantages of staying in the Bay of Plenty is the variety of waves available within a relatively small area.
Depending on the swell, wind, and tide, guests can often experience multiple waves.
Looking for detailed wave descriptions, photos, skill levels, and surf information?
Click HERE for our complete Wave Guide.
HOW TO GET THERE
Most guests begin their trip by flying into Kualanamu International Airport (KNO) in Medan.
You can then reach the resort by:
• Traveling overland from Medan → Singkil → Speedboat to the Resort
• Flying to Nias → Speedboat to Resort
• Simeulue Island → Speedboat to Resort
Transportation guides with detailed routes, schedules, budget options, and pricing are available below.
WHAT'S INCLUDED
Here is what is included with your stay:
• Private Air Conditioned or Fan Cooled Private Rooms
• Three meals per day
• Bottled Drinking water
• Coffee & tea
• Starlink Wi-Fi
• Bay of Plenty boat access
• Lounge area overlooking the ocean
• Experienced staff
• Surf trips to other waves
Click below for more information
PRICING & BOOKING
Pricing
Our current accommodation rates can be found on our Pricing Page.
Click here to view current rates.
Deposit Requirements
Reservations are only considered confirmed once a deposit has been received.
A deposit equal to 20% of the total reservation cost is required to secure your booking.
No deposit = No reservation.
Reservation Process
Once you have reviewed the information on our website and are ready to book, simply contact us with:
• Your preferred dates
• Number of guests in your group
• Preferred room type
We will then prepare a reservation agreement and provide payment instructions.
Once the deposit has been sent, please send us a screenshot or copy of the payment confirmation.
After payment has been verified, your reservation will be officially confirmed.
Cancellation Policy
Our complete cancellation policy can be found here.
Click here to view our Cancellation Policy.
RULES, SAFETY & EXPECTATIONS
Electricity
The Floating Surf Resort is a fully off-grid facility powered by generators.
Power is available daily, although operating hours may vary depending on guest needs, maintenance requirements, and weather conditions.
Medical Emergencies
Guest safety is our highest priority.
In the event of a medical emergency, the affected guest immediately becomes our primary focus. Staff will coordinate transportation, communication, and emergency response procedures as quickly as conditions allow.
Because we are located in a remote island region, emergency evacuations can take longer than in major tourist destinations.
Travel Insurance
We strongly recommend that all guests purchase travel insurance that includes surfing, medical treatment, emergency evacuation, and trip interruption coverage.
Mosquitoes
Yes, there are mosquitoes in the region.
This is a tropical region of Indonesia, and mosquitoes can be present, particularly around sunrise and sunset. We recommend bringing insect repellent and taking normal precautions.
Malaria
Malaria exists in parts of Indonesia.
Although there have been no known malaria cases originating from the Bay of Plenty area in several years, guests should still take appropriate precautions and consult their physician before traveling if they have concerns.
Dangerous Wildlife
The Banyak Islands are a remote tropical environment where nature plays a significant role in daily life.
Wildlife may include sharks, crocodiles, snakes, insects, and other native species. Encounters are uncommon, but guests should understand that they are visiting a natural environment rather than a controlled resort setting.
Liability
For detailed information regarding liability, guest responsibilities, and assumptions of risk, please review our Liability Information page.
Click here to view our Liability Information.